Customization, automation and scalability in customer service
Genesys Cloud Webchat. To use altocloud use the version 2 widget. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones.
Customization, automation and scalability in customer service
The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. See about widgets for web chat on the resource center for more information. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. To use altocloud use the version 2 widget. Add a web chat deployment. To add a web chat widget, follow these steps: Like all genesys widgets, there are two main modes: Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones.
Like all genesys widgets, there are two main modes: Add a web chat deployment. Like all genesys widgets, there are two main modes: Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. See about widgets for web chat on the resource center for more information. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To add a web chat widget, follow these steps: To use altocloud use the version 2 widget.
